Terms and Conditions

Definition:

Terms and conditions set out the expectations of client and therapist. They govern the contract between us and ensure that both parties are protected in the unlikely event that a disagreement occurs.

Please read them and contact me with any questions. You can view my Privacy Policy on my website www.annettemclaren-slt.co.uk

 

Visits:

Sessions can be carried out at home, in school or at pre-school/nursery.

I do not charge per hour, as time will vary depending on the needs and attention span of the child.   Assessment sessions will last between 45 minutes to one hour 30 minutes and will include discussion time. Therapy sessions will last between 30 minutes to an hour and will include liaison with parent/ teacher/ teaching assistant.  A significant adult should always be present where possible.

 

Liaison with other professionals:

In order to provide the best service possible for your child I will liaise with teaching staff regarding any targets or programmes I set.

With your permission, I will copy any reports that I write, to other key professionals in order to contribute to the diagnostic process and make recommendations as required.  I will liaise with your local/NHS Speech and Language Therapist if involved with your child's care.  

 

Payment:

See Fees for detail of costs. Payment for initial assessment must be paid before or at the time of my first visit. Invoices for subsequent therapy sessions will be emailed prior to each visit and blocks of therapy and must be paid prior to the block starting.

Cheques can be made payable to Mrs R A McLaren or a BACS transfer made to my account (details given via emailed invoice).                                                

Additional reports, meetings or visits will be invoiced as agreed. I will obtain your permission before undertaking any work that will incur additional fees.

 

Travel:

I charge travel costs from my home SN16 9ET, at a mileage cost of 50p per mile to and from the location of the visit and £30 per hour travel time pro rata. I will agree this with you at the time of booking.

 

Cancellation of Appointments:

Please give as much notice as possible.

Appointments that are cancelled with less than 2 hours’ notice may be charged at the full rate including appointments in schools and nurseries.

In the event that I need to cancel I will offer a replacement appointment as soon as possible

 

Opting out:

If, in my professional opinion, your child is no longer benefiting from therapy or needs a break, I will discuss this with you. Similarly if you no longer wish to continue with therapy you can stop at any time.

 

Use of Video/ Recordings:

Some assessment and therapy techniques require the use of video or audio to record your child. These will be password protected and stored temporarily on a secure memory stick or on a password protected tablet. These will not be shared with anybody without your permission and will be deleted once no longer needed.

 

Communication:

With your consent, I will use email to contact you and send letters and reports. All documents will be password protected and saved as a PDF. In emails I will refer to your child by their initials only.

 

Data protection;

I am registered with the Information Commissioner's Office (ICO) as a data controller. You can view my registration by visiting www.ico.org.uk (Reg. No. ZA171610) and please refer to my Privacy Policy for more information about data collection.

 

All client information and correspondence is stored securely in compliance with the UK Data Protection Act 1998 and the General Data Protection Regulations (GDPR) in a locked filing cabinet or password protected on a secure memory stick.

When away from the office on visits, I take the minimum amount of information required and keep it with me or locked in the boot of my car.

All records will be kept securely until your child is 25 years of age. according to law and will be destroyed by shredding at his time.

You may apply in writing to have access to your child's records.

 

Safeguarding:

I hold a current DBS certificate, which is renewed annually. 

In the event that I am concerned for the safety of your child, I have a legal obligation to share that information with relevant professionals, in accordance with the Safeguarding Children's Act 2004. 

Please sign two copies of the Terms and Conditions, return one to me and keep the other.

 

 

Declaration

* please delete as appropriate

I understand that Annette McLaren will store and process my child's information as described above.* Yes/no

​I agree to Annette McLaren liaising with other professionals when it is in the best interests of my child.   * Yes/no

I agree to Annette McLaren using video/ audio to record my child when it is necessary for assessment or therapy. * Yes/no

I consent to Annette McLaren using email/ telephone/ Royal Mail to communicate with me and other professionals.* Yes/no

Name of child:__________________________D.O.B:______        

I, __________________________(name of parent/ guardian) confirm that I have legal parental responsibility for the above child and agree to these terms and conditions:

Parent/ guardian’s signature:_________________________Date:_______

Print name:___________________________________

Relationship to child:_______________________________________

Email:_______________________________________

Phone numbers:________________________________